• Directs and monitors daily assignments, schedules drivers, monitors, and assigns assets to ensure daily coverage of all routes, field trips, and charter work. 
• Ensures direct and indirect daily activities of drivers and monitors are assigned and accomplished on time. 
• Communicate all relevant details of driving assignments to the drivers to ensure proper execution. 
•  Assist drivers with routing directions and direct them to perform special services when required. 
•  Responds to Emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route. 
•  Notifies District and building personnel of all changes in route assignments, emergency situations. 
•  Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, asset details, bus assignments for the purpose of providing accurate and reliable information to customers and complies with district and state requirements. 
•  Coordinates vehicle service and mechanical repairs with Maintenance Sup to ensure uninterrupted service delivery. 
•  Maintains high compliance to dispatch standard operating procedures. 
•  Handles customer concerns and requests for information in an expeditious manner. 
•  Escalates unresolved issues to management to as appropriate. 

Qualifications: 

• Previous dispatch experience is preferred
• Knowledge of surrounding geographic areas to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching
• Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment
• Ability to read and interpret documents and instructions from customers and other team members
• Ability to perform work activities requiring cooperation and instruction
• Ability to function in a fast-paced environment, under substantial pressure
• Ability to work within the appropriate level of independence
• Ability to problem solve
• Ability to operate two-way radio and emergency radio systems
• Ability to use Microsoft Office Program and computerized routing software
• Ability to work independently
• Ability to read road and street maps
• Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities

Interested qualified applicants may contact Kim Brandenburg in Fairbanks Dispatch at 907-450-6123 or kbrandenburg@akteamsters.com for additional information including how to apply.