Job Duties and Essential Functions: Responsible for maintaining statistical data as needed, preparing, and reviewing invoices for accuracy, preparing and inputting tenant/vendor/employee payable batches; research follow up statements to ensure all invoices have been paid. Ensure prompt payment discounts applied and follow up as necessary; required to work directly with vendors and their agents to ensure all accounts are accurate and up to date; responsible for maintaining accurate tenant ledgers and files, to include heavy amounts of data entry in computer to include but not be limited to entering and updating tenant ledger information, posting, and correcting charges, posting monies received, completing end of day and month reports and obtaining end of day information as requested; responsible for actively working tenant accounts to collect funds; making contact with residents or past residents by phone, by email or mail, securing funds and/or making payment arrangements, and following up to ensure account resolution; complete all company forms governing and documenting money collections; complete all company forms, documenting appropriate communications and payable information for vendors; deliver notices, research specific problems, and review tenant ledgers for errors; general administrative duties to include but not limited to filing, reproducing copies, accepting payments, running credit cards, emailing customers and vendors, and updating information; general customer service duties to include but not limited to answering telephones, assisting with move‐out notices and Community Center reservations, assists reception desk personnel with customers, to include reception duties when scheduled or requested; responsible for working with cable/Internet providers to determine resident service level, cable shut offs, box audit reports, etc. prepare, maintain and present to manager related payment arrangements with tenants when necessary; create, maintain and supply reports to appropriate corporate, management or vendor entities; prepare and send out mailings as requested; occasionally, may be required to cover work hours that are in addition to normally scheduled work; maintain work areas in a clean and organized condition.

Minimum Qualifications: High School diploma or equivalent; valid Alaska driver’s license; ability to be insured by company’s auto insurance; twelve months general office or customer service experience; bookkeeping and collection experience required; knowledge of basic mathematics, writing and reading comprehension skills; must possess excellent computer software skills, including Windows, Excel, Word, Outlook and web‐based programs; experience in residential rental office highly desirable.

A complete job description is available in the Anchorage dispatch office. All applicants must be registered with the Union and have a current resume on file reflecting experience, to be referred for this position.