About the Position

Teamsters Local 959 is seeking a dependable, detail-oriented, and motivated individual to join our Dues Department as a Dues Administrative Assistant. This is an excellent opportunity for someone looking to build a long-term career in a professional union environment. The ideal candidate will be organized, customer service–focused, and eager to learn the financial and administrative processes.

Key Responsibilities:

Dues Rep Support:

• Answer incoming calls on a multi-line system and assist members with account questions, general inquiries and transfer calls to the appropriate dues rep.
• Sign up new members, explain union dues, and assist with onboarding documentation.
• Help maintain physical and digital filing systems for efficient document access.
• Create membership packets tailored to specific employers for Business Agents to deliver to potential members.
• Process and post payments received via check, online payment, or company remittance to correct holding accounts and disburse payments to correct dues rep.
• Process returned mail, update member addresses, or flag accounts that require address verification. Stamp and ensure daily outgoing mail is processed on time.
• Process in-coming mail.
• Maintain a professional and organized front office area, ensuring all paperwork, business cards, and supplies are stocked.

Team Collaboration & Cross-Training:

• Assist other Dues Department staff as needed, especially during peak periods or staff absences.
• Learn all aspects of office and dues operations to provide coverage when team members are unavailable.

Future Professional Growth:

• Develop a working knowledge of union accounts, financial processes, and dues systems.
• Take on additional responsibilities, including maintaining your own assigned dues accounts, processing monthly reports, and member payments as experience grows.

Skills & Qualifications:

• Prior office or administrative experience preferred.
• Strong proficiency with Microsoft Office (Word, Excel, Outlook).
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.
• High attention to detail and accuracy when handling financial transactions.
• Professional and courteous communication skills, both in person and over the phone.
• Dependable, punctual, and able to work independently as well as part of a team.
• Reliable transportation and a consistent attendance record required.
• High School Diploma or GED required;
• Must pass a background check (clean criminal record required).

Work Schedule:

Monday – Friday, 8:00 AM – 5:00 PM.  Some overtime required.

Compensation & Benefits:

Starting wage: $24.00 per hour
Comprehensive benefits package including:
• Medical, dental, and vision insurance
• Pension contributions
• Paid time off (PTO) and paid holidays

How to Apply:

Interested applicants should email a resume the Anchorage Dispatch Office at dcampbell@akteamsters.com. This position will remain open until filled.