Job Duties and Essential functions: Greet people in a professional, respectful, and helpful manner and practice positive customer service skills with all prospective, present, and past tenants; general administrative duties to include but not limited to filing, reproducing copies, updating tenant information, sorting, and distributing mail; general customer service duties to include but not limited to answering telephones, assisting with resident requests in the office or throughout the property. Diplomatically handle and diffuse sensitive, difficult and disruptive situations that may arise by phone, in the office or throughout the property; coordinate dig permit application process and seek approval from all JBER entities; delivering notices, conducting inspections, researching specific problems, reviewing tenant files for errors, and responsible for maintaining accurate tenant files; maintains accurate computer logs/spreadsheets of notices given and providing Management with interval defined reports; verifying tenant/roommate list and responding in a timely manner; occasionally assist in custodial work, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc., in common areas, residential units and in other work areas; assist in grounds work when necessary

Minimum Qualifications: High School diploma or equivalent; valid Alaska Driver’s License; ability to be insured by company’s auto insurance; knowledge of basic mathematics, writing and reading comprehension skills; must possess excellent computer software skills, including Windows, Excel, Word, Outlook, and web-based programs; general knowledge of grounds, landscaping or lawn care is highly desirable

A complete job description is available in the Anchorage dispatch office. Applicants must be registered with the Union, have a current dues receipt and a current resume on file in the Anchorage dispatch office that reflects the qualifications required, to be referred to the Employer for this position.