|Purpose Of Position: Operate and maintain the Alaska Radar System (ARS) Information Management System (IMS) and government NIPRNET. Assess, evaluate, and implement all automated data processing equipment (ADPE) requirements. Assist ARCTEC management with the development and maintenance of relational database programs for users and all procedures for operation and maintenance of the IMS.
Primary Responsibilities: Operate and maintain an unclassified IMS consisting of desktop and portable computers and associated operating systems and software applications, file servers, electronic mail servers, and routing equipment for the ARS project, assist base Network Control Center (NCC) personnel in the maintenance of government NIPRNET system; ensure network and computer security patches and antivirus updates are installed and configured to meet Government and commercial standards for information assurance objectives; ensure that software applications installed on Government and Company IMS computers and servers comply with Air Force and Company policies for approved software. Remove upon discovery any unapproved software, unlicensed software, shareware, or freeware from IMS computers; diagnose, repair, or replace defective components to the module level on assorted ADPE in a timely manner; assist, as necessary, the Government NCC in maintaining the configuration, security, and connectivity of the government NIPRNET system; perform limited removal, maintenance, and replacement actions for ADPE components associated with the Automated Weather Observing System (AWOS) and Supervisory Control and Data Acquisition (SCADA) mission systems, to include installing basic operating system; plan and coordinate work activities with other ARS personnel, sites and departments.
Core Qualifications: Must be a US citizen or US national and have the ability to obtain and maintain a SECRET security clearance; must be able to obtain and maintain current Common Access Card (CAC); Bachelor’s degree in computer science or related subject matter. A combination of specialized vocational training and experience in maintaining computer systems or networks may be substituted in lieu of a degree on a one-for-one basis; at least three years combined experience and proficiency in the following: Systems administration of Microsoft network and desktop operating systems, including installation, updates, and patches; database administration with emphasis on Microsoft Access and Microsoft SQL server programming and administration; customer support, including installation and training in Microsoft Windows operating systems and the Microsoft office automation suite; detailed knowledge of computer applications including word processing (MS Word), spreadsheets (MS Excel), relational database (MS Access), and electronic mail (MS Outlook); demonstrated problem-solving and interpersonal skills to interact cooperatively and constructively with co-workers and customer representatives; ability to effectively coordinate schedules under demanding time and business constraints, prepare action plans for achieving results; positive, professional customer service attitude with the ability to represent the Company in contract related matters to the Government; ability to speak, read, and write English proficiently enough to complete employment duties; strong organizational skills and the ability to work independently; valid Alaska Driver’s License with an acceptable driving record; ability to work under pressure and manage multiple priorities in a volatile and diverse environment.
Secondary Qualifications: VMWare hypervisor and Tegile storage knowledge a plus; experience with computer routing and switching equipment (Cisco and Meraki); experience with Office 365 a plus; experience with Microsoft Active Directory and cloud integration a plus; in-depth experience with remote communications hardware and software; ability to travel in small aircraft and be prepared to remain overnight in small villages in substandard accommodations; experience with Spiceworks Help Desk software a plus; experience with Sophos Central endpoint protection software a plus; experience with GoToAssist/Rescue Assist remote support software a plus.
A complete job description is available in the Anchorage dispatch office. Applicants must be registered with the Union, have a current dues receipt and a current resume on file in the Anchorage dispatch office that reflects the qualifications required by the Employer, to be referred by the Union.